WHAT IS VIRTUAL NUMBER? EXPLAINED


 

Global Presence - By Virtual Numbers from Phonology. Now you can subscribe to local numbers from more than 120+ countries worldwide. Phonology virtual numbers help you do global business at local costs. Your business can have a worldwide global presence with Phonology international numbers.

What is Virtual Number?

A virtual phone system is a cloud-based phone system that enables users to make and receive calls from anywhere using their laptop or mobile device. Usually, these numbers are programmed to forward incoming calls to one of the preset telephone numbers, chosen by the client. It allows having local area code and phone number in another state or country.

Why it is required?

Virtual phone numbers will help you establish a presence in such areas where you're not located and also reducing the cost of your incoming calls.

Features

Call Recording
It allows you to record calls, monitor them to make better business decisions.

Call Routing
This features automatically redirect the calls to the right agent based on the client requirement.

Call Waiting
It enables to hold the customers calls on queue when the agents are busy with other customers, during this time having playback tone will ensure to the customers still they are connected.

Call Forwarding
It allows you to forward the calls with a different support team based on customer needs.

Call log
All your customer's information routed through one number, so you can keep the customer information, queries for future reference.

Conclusion

The common features are highlighted above, based on the client and business requirement the features can be changed or more get added. Get connected with Phonology for best Class VoIP Service.